State Farm Auto Insurance Practice Test

When the MVR (Motor Vehicle Record) status returns as "Invalid," it is essential to verify the prospect's information to ensure accuracy. An "Invalid" status can occur due to several reasons, such as discrepancies in the personal details provided, including name, address, date of birth, or driver's license number. By confirming that the prospect's information is correct, you can address any errors or inconsistencies that might prevent the state DMV from recognizing the record. This step is crucial before taking further actions, such as contacting the DMV or considering the eligibility of the prospect, as accurate information is foundational to obtaining a valid MVR status.